What Are the Roles of Technical and Functional Consultant in ERP Software Implementation?

The use of ERP software has nowadays become a necessity in order to be able to face the competitively on the market. This being the case, many companies purchase such software and then implement it. When it comes to implementation, there are a few things that anyone should be aware of. First of all, both technical and functional consultants are needed because the first ones are IT professionals and customize the product as you desire and the other ones are specifying the needs that the software needs to meet, considering the current and future situation in the company.

Technical and functional consultant requirements for ERP implementation include the fact that both consultants need to have a clear image of the purpose of implementing ERP software and on the results that need to be achieved. Implementation begins with the work of the functional consultants. They make a complete analysis of the current methods of handling business processes in the company. It is in their responsibility to provide accurate information to the technical team in order for them to come with effective solutions. Technical and functional consultant requirements for ERP implementation meet in the second phase of the implementation process when all consultants have to gather together in order to come up with the best method of solving current problems and of integrating current processes and databases into the new system. The rest of the work is for technical consultants because they need to test the software and then to hold the necessary trainings in order to make it known to all employees.

Both consultants need to collaborate well in order for best results. This is why technical and functional requirements include the fact they need good communication skills. They need to develop the best practices that will lead to an improvement in the activity of the company. Unless they share the same information and the same vision, this is not possible.

Functional consultants are the ones that have to create appropriate work flows, test scripts, to make a comprehensive analysis of the results and to develop a user manual. The technical consultants rely a lot on the information the functional consultants provide to them. After the functional consultants and the client reach the best solution, the technical consultants are responsible with making it happen. Technical and functional consultant requirements for ERP implementation include the fact that both consultants have experience and knowledge in various fields. Otherwise, they will end up incapable of understanding the clients requirements or incapable of putting them in practice.

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